Refund & Cancellation Policy

Refund Policy

At MindLitt, we strive to ensure our customers are satisfied with their purchases. However, we understand that sometimes you may need to request a refund. Below are the terms and conditions under which refunds will be processed:

Courses And Video Lessons:

Refund Eligibility: You can request a refund within 7 days of purchase if you have not completed more than 25% of the course. Any refund requests after 7 days of purchase will be rejected automatically.

How to Request a Refund: To request a refund, please contact our support team at avinash@mindlitt.com with your purchase details and the reason for the refund request.

Processing Time: Refunds will be processed within 7-10 business days after the approval of your request.

Ebooks:

Refund Eligibility: Due to the digital nature of ebooks, we do not offer any refunds on ebooks. In rare cases, refund may be offered if the ebook is defective or not accessible. This is at the discretion of the MindLitt team. Any refund requests after 7 days of purchase will be rejected automatically.

How to Request a Refund: Contact our support team at avinash@mindlitt.com with your purchase details, the specific issue with the ebook, and any supporting evidence.

Processing Time: Approved refunds will be processed within 7-10 business days.

Templates:

Refund Eligibility: Refunds for templates are granted if the template is defective or not as described. Refund requests must be made within 7 days of purchase.

How to Request a Refund: Please contact our support team at avinash@mindlitt.com with your purchase details and the issue encountered.

Processing Time: Refunds will be processed within 7-10 business days upon approval.

Cancellation Policy

Subscription-Based Services:

Cancellation: If you have subscribed to any ongoing service, you can cancel your subscription at any time. Please note that cancellations will take effect at the end of your current billing cycle.

How to Cancel: To cancel your subscription, log in to your account on the MindLitt website, go to the subscription section, and follow the cancellation instructions. Alternatively, you can contact our support team at avinash@mindlitt.com for assistance.

One-Time Purchases:

For one-time purchases such as courses, ebooks, and templates, cancellations are not applicable once the purchase is completed. Please refer to the refund policy above for any post-purchase issues.

Additional Information

Non-Refundable Items: Certain items may be marked as non-refundable. These will be clearly indicated on the product page.

Contact Support: For any questions or assistance regarding refunds and cancellations, please reach out to our customer support team at avinash@mindlitt.com.

Changes to Policy: MindLitt reserves the right to modify or update this policy at any time. Changes will be communicated via our website and will apply to purchases made after the policy update.

Thank you for choosing MindLitt. We are committed to providing high-quality products and services to help you build your dreams.